FAQ
The Ins And Outs of How We Do Business
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Are you pet-friendly?Yes – we'll even walk your dog for you with permission of course!
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Is your company insured?Our employess are insured to protect against any loss or breakage that may occur while we clean your home. All employess are covered under workmans compensation in case one of our employees is hurt on the job.
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How often will you clean my home or business?Customized cleaning services are available weekly, every other week, 3 week rotations or monthly visits — each scheduling plan is made according to the needs of the customer
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Do you only service Minneapolis? What is your range?We will clean anywhere in the greater Minneapolis area including surrounding suburbs!
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Do I have to be home when your are cleaning?No, as long as you hahve a way to let us in when you are not home there is no reason you have to be there. However, if it makes you comfortable we welcome you to stay and watch what we do — all of our staff are trustworthy and friendly!
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Can I get an estimate over the phone or do you have to come to my home?We offer in home, over the phone and written estimates. All estimates are free and hold no obligation — to get a written estimate you will need to go to our "estimate" tab on our website and fill out the form as accuratly as possible.
Billing & Pricing
Payments Accepted
You can either pay with a check, Mastercard/Visa, Or online. A check is used by leaving it with us at the office, or leaving it on your kitchen table for our cleaning crew to pick it up.
Cancellation Policy
We require 24 hours of notice reschedule or cancellations — there will be a $45.00 for no notice cancellations and lockouts. If you are sick the day of your clean please give our office a call by 9:00 am so that we can work on rescheduling, remember you are home because you are contagious!
Satisfaction Guarantee
Your business is important to us and we want to make sure you are happy and completely satisfied, If the quality of the work performed and paid for is not satisfactory, please contact us immediately and we will make arrangements to rectify the situation